LocalDriver
Run Your Own Ride Business
LocalDriver
LocalDriver Β· FAQ

LocalDriver FAQ

Frequently Asked Questions β€” independent transportation technology
1What is LocalDriver?

LocalDriver is a subscription-based technology platform for independent transportation professionals. It gives you your own dedicated booking page, driver dashboard, booking-management tools, pricing controls, payment tools, and app-like access to help you manage your transportation business directly with your customers.

2Is LocalDriver a ride service like Uber or Lyft?

No. LocalDriver does not provide transportation services or employ drivers. LocalDriver provides the technology that allows independent transportation professionals to manage their own rides and customer relationships.

Think of it as having your own mini ride-booking system for your business rather than operating entirely inside someone else’s marketplace.

3Does LocalDriver take a commission from my rides?

No. LocalDriver takes 0% commission from your ride earnings. You pay your subscription and keep 100% of what your customers pay you, subject to any fees charged by your chosen payment provider.

4How much does LocalDriver cost?

The Basic Plan starts at $20 per month.

Additional plans are available for businesses that need features such as online payment processing, website integration, route fare calculation, dispatch, and advanced development services.

5Do I get my own booking page?

Yes. Every subscriber receives a dedicated LocalDriver booking page that can be shared directly with customers.

Your page can display information such as your profile, vehicle, rates, service information, contact options, booking form, and accepted payment methods.

6How do customers book a ride with me?

You share your LocalDriver booking-page link with customers. They enter their pickup and drop-off locations, requested date and time, and contact information and submit the booking directly to you.

7Do customers need to download an app?

No. Customers can use your booking page directly from their browser.

LocalDriver also works as a Progressive Web App (PWA), allowing supported devices to add it to the home screen without downloading a traditional app from an app store.

8Does LocalDriver provide me with customers?

No. LocalDriver provides the booking and business technology, not guaranteed customers or rides.

Drivers promote their own booking pages to existing and potential customers using their link, social media, business cards, QR codes, messaging, Google Business profiles, and other marketing channels.

9Can I use LocalDriver with customers I already have?

Yes. In fact, this is one of LocalDriver’s main advantages. Instead of asking repeat customers to find you through another platform, you can give them your own booking-page link so they can book directly with you again.

10Can I set my own prices?

Yes. You control your own rates. Depending on your configuration and plan, you can establish base fares, distance rates, time rates, and other available pricing options.

LocalDriver does not determine what you charge your customers.

11Can I change my rates later?

Yes. Your pricing can be updated as your business needs change.

12How do I receive new booking requests?

New bookings appear in your LocalDriver dashboard, where you can review and manage them.

13Can I accept or decline a booking?

Yes. Drivers remain in control of their bookings and can manage requests through the dashboard, including accepting or declining them.

14Can I track my bookings?

Yes. Your dashboard organizes bookings by status, allowing you to keep track of pending, accepted/processing, active, completed, and other applicable booking states.

15Can I communicate directly with customers?

Yes. LocalDriver is designed around direct driver-customer relationships. Available tools can include customer contact information, messaging, and direct communication options.

16How do customers pay me?

You choose the payment methods you accept. Depending on your setup and plan, these may include methods such as cash, PayPal, Stripe, Cash App, Zelle, or other configured options.

Payments are made to you rather than being collected as ride revenue by LocalDriver.

17Can I request payment from a customer?

Yes. Drivers can send payment-request information to customers from their dashboard. The customer receives the available payment information and can pay the driver directly.

18Does the $20 Basic Plan include payment-request tools?

Yes. The Basic Plan can be used to send payment requests containing your configured payment methods. Integrated online payment processing is available with higher-level configurations/plans.

19Does LocalDriver hold my money?

No. LocalDriver’s model is designed around direct payments between the transportation professional and the customer rather than LocalDriver holding the driver’s ride earnings.

20Can customers contact me directly?

Yes. Your booking setup can provide direct contact options such as Call, Text, and Email, depending on the information you choose to provide.

21Can I add my vehicle to my page?

Yes. You can provide your vehicle information and vehicle photo so customers know what vehicle or service they are booking.

22Can I add my driver photo and business information?

Yes. Your profile can be personalized with driver and business information, helping your booking page represent your own service rather than a generic marketplace profile.

23Can I choose my own working hours?

Yes. You can configure your availability/operating hours according to your business schedule.

24What types of transportation professionals can use LocalDriver?

LocalDriver is designed for independent transportation businesses, including taxi drivers, private drivers, chauffeurs, airport-transfer operators, delivery operators, towing services, pet transportation, small cargo/trucking operations, medical transportation, and other transportation services.

25Can a chauffeur or private car service use LocalDriver?

Yes. LocalDriver can function as the direct booking system for an independent chauffeur or private transportation business.

26Can a transportation company with multiple drivers use LocalDriver?

Yes. Multi-driver and more advanced business configurations are available. The appropriate plan depends on how you want your drivers, bookings, payments, and dispatch operations organized.

27Can I put the booking system on my existing website?

Yes. The Website Integration Plan is designed for businesses that want to integrate LocalDriver booking functionality into their own website.

28Does LocalDriver have dispatch?

Dispatch functionality is available with applicable Premium configurations.

29Can LocalDriver calculate a fare based on the route?

Route-based fare calculation is available with applicable Premium plans/configurations. This can use factors such as the base fare, distance, and travel time.

30Can I share my booking page on social media?

Yes. You can promote your booking-page link through platforms such as Facebook, Instagram, TikTok, WhatsApp, SMS, and other channels.

31Do I receive a QR code?

Yes. A QR code can be used to direct customers to your booking page. It can be placed on business cards, flyers, vehicle materials, and other promotional materials.

32Can LocalDriver help me build repeat customers?

LocalDriver gives you the tools to build a direct customer relationship. After someone becomes your customer, you can give them your booking link so they can return directly to your business.

LocalDriver does not guarantee customer acquisition or future bookings.

33Who controls the customer relationship?

You do. LocalDriver provides the technology while the independent transportation professional manages the customer relationship and transportation service.

34Who is responsible for the actual ride?

The independent transportation professional providing the service is responsible for the ride. LocalDriver provides technology and booking tools; it is not the transportation provider.

35Does LocalDriver employ drivers?

No. LocalDriver subscribers operate independently and are not LocalDriver employees merely because they use the platform.

36Does LocalDriver set my schedule?

No. You determine when and how you operate your independent transportation business.

37Does LocalDriver set my fares?

No. You control your pricing.

38Is LocalDriver available only in the United States?

LocalDriver is designed to support transportation professionals in different locations. Available features, payment services, currencies, and legal requirements may vary by country or region.

39Can I select my currency?

LocalDriver supports multiple currency configurations, allowing the booking experience to be adapted to different markets.

40Do I need to install software?

No traditional software installation is required for normal use. LocalDriver is web-based and can also operate as a PWA on supported phones, tablets, and computers.

41Can I use LocalDriver on iPhone?

Yes. LocalDriver can be accessed through the browser and its PWA experience can be added to the home screen on supported iPhones.

42Can I use LocalDriver on Android?

Yes. LocalDriver works through supported Android browsers and can be added to the home screen as a PWA.

43Can I use LocalDriver on a computer?

Yes. The platform can also be accessed from desktop devices.

44Can I upgrade my plan later?

Yes. You can move to a more advanced plan when your business requires additional functionality.

45What is the main difference between LocalDriver and traditional ride platforms?

Traditional ride marketplaces generally place drivers inside the platform’s marketplace and operating model.

LocalDriver takes a different approach:

Your booking page.
Your customers.
Your rates.
Your payments.
Your business.

LocalDriver provides the technology behind it.

46Why would an independent driver use LocalDriver?

Because it gives transportation professionals an affordable way to create a professional direct-booking presence without developing an entire booking platform themselves.

Instead of simply giving a customer a phone number, you can give them a professional page where they can submit their next ride request directly to you.

47Can LocalDriver replace every ride platform I currently use?

That decision belongs to the driver. LocalDriver can be used as your independent direct-booking channel while you decide how to operate and market your business.

48How quickly can I start?

Once your account, booking page, rates, vehicle information, payment methods, and other necessary settings are configured, you can begin sharing your booking page with customers.

49Is there a free demo?

Yes. Prospective subscribers can use the available Free Demo to see how LocalDriver works before choosing a plan.

50What is LocalDriver’s mission?

LocalDriver’s mission is to give independent transportation professionals access to modern, affordable business technology while allowing them to maintain control of their customers, pricing, payments, brand, and business relationships.

LocalDriver provides the platform. You run the business.

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